1. Agreement & Responsibility

This Agreement applies to the Guest and all members of their group (“Group”) for the stay at the Property for the booked dates.
The Guest:

• Accepts full responsibility for all members of the Group and any visitors

• Must ensure all occupants comply with this Agreement

• Is financially responsible for any damage, loss, or breach of rules

2. House Rules (Strictly Enforced)

The following are non-negotiable conditions of stay:

• ❌ No smoking anywhere in the property buildings

• ❌ No parties, events, weddings, or gatherings of people who are not staying at the property. 

• ❌ No pets

• ❌ No commercial use of the property without express approval from Owners

• ❌ No subletting or third-party bookings

• ❌ Maximum occupancy must not be exceeded - without agreement with owner. 

Breach of Rules

Any breach will result in:

• Immediate termination of stay

• Eviction without refund

• Forfeiture of security deposit

• Additional charges for damages or penalties

3. Security Deposit

The guest agrees to provide a credit card so that a $1000 Charge will be pre-authorised on the Guest’s card 2 days prior to arrival.

• Released within 7 days after departure, provided no damage or breach

• May be used for:
  

  • Damage or breakage

  • Excess cleaning

  • Missing items

  • Rule violations (including parties or smoking)

  • Pool contamination or misuse.

If damages exceed the deposit, Guest agrees to pay the balance within 14 days.

4. Payment Terms

• A 25% booking deposit is required at time of reservation

• Remaining balance is due 60 days prior to arrival

• Failure to pay may result in cancellation of the booking. 

5. Cancellation Policy

This policy applies to all bookings unless otherwise required by a platform:

• More than 60 days before check-in→ 100% refund of total booking amount

• 30–60 days before check-in→ 50% refund (if not already refunded above)

• Less than 30 days before check-in→ No refund

Additional Conditions:

• A 48-hour grace period applies for bookings made more than 14 days in advance. 

• All processing fees are non-refundable

6. Use of Property

Guest agrees to:

• Maintain the property in clean and safe condition

• Immediately report anything broken or not working. 

• Avoid damage, misuse, or unsafe behaviour

• Allow Owner access as required for inspection, maintenance, or emergencies

Failure to comply may result in:

• Immediate eviction

• Loss of all monies paid

7. Damage, Loss & Cleaning
Guest is responsible for:

• All damage beyond normal wear and tear

• Missing items

• Excess cleaning required

Owner may:

• Charge full replacement or repair cost

• Use reasonable (not necessarily cheapest) repair methods

8. Pool Use & Safety

The property includes a swimming pool.

Guest acknowledges:

• Use of pool is at their own risk

• No glass, oils, soaps, or foreign substances allowed

Pool Misuse

Will result in:

• Service / cleaning charges

• Possible eviction without refun

Guest assumes all liability for:

• Injury, illness, or accidents related to pool use.

9. Liability & Indemnity

Guest agrees to:

• Assume all risks associated with use of the property

• Indemnify and hold Owner harmless from:

  • Injury or death

  • Property damage

  • Loss arising from use of the property

Except where caused by Owner’s gross negligence.

10. External Factors & Interruptions

No refunds will be provided for:

• Power outages

• Weather events

• Natural disasters

• Construction nearby

• Appliance failure (Owner will attempt repair)

11. Lost Property

• Items left behind may be returned at Guest’s expense and will be shipped by Bespoke Letterpress Pty Ltd

• Unclaimed items after 30 days may be disposed of

12. Owner Cancellation

If the property becomes unavailable:

• Guest will receive a full refund of all monies paid

• No further liability applies

13. Governing Law

This Agreement is governed by the laws of New South Wales, Australia.